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Old 20-12-2012, 10:52
Santa Dog Santa Dog is offline
Born to end
 
Join Date: Nov 2011
Posts: 2
Angry Generation Terrorists - MyPlayDirect Complaints

Hi

Anyone know where complaints can be sent about MyPlayDirect, the firm handling the dispatch of the Generation Terrorists box sets?

I ordered mine as soon as the link went up on the Manics site. Nothing arrived so early December I contacted MyPlayDirect only to be told they'd mislaid my address details, despite them being clearly confirmed on my order receipt.

I sent these to them and now they say all the box sets have gone so I can have my money back instead. This service is a disgrace. My National Treasures box set came all bashed up and it took me ages to get a replacement for that.

They wont provide MP3s as compensation either for the mistake.

Can anyone help or have any similar experiences???
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