Quote:
Originally Posted by UEF
Did anyone get an email from Rough Trade saying their payment had failed?
I'll be miffed if one of my seven vinyls doesnt arrive
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On an email I got from Rough Trade
Why can't I update my payment details for an old order?
As orders are being migrated, the old system is no longer accessible meaning it is not possible to update the payment details for an order placed before 11th February 2025.
If you have received an email from us asking you to update your payment details to receive your order, to ensure you still receive it, you will need to place the order again from ROUGHTRADE.COM.
We understand the inconvenience this will have caused. Please contact
enquiries@roughtrade.com with your order number, if you have any concerns over a specific order.