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  #1  
Old 15-02-2012, 16:28
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Queuing for the barrier -a typical Manics fan hobby?!

No chuffing chance!!!!


Ok who filled in the o2 Questionaire and said queuing was a typical fan thing?!

This forum was mentioned as well ;-)




Yeah I have access to all that.......
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Old 15-02-2012, 16:32
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What exactly is your point here? Other than to look silly?
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Old 15-02-2012, 16:41
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Franny sees "queuing" and rushes in.
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Old 15-02-2012, 16:42
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Quote:
Originally Posted by NasalScarecrow View Post
Franny sees "queuing" and rushes in.
I thought it would be a thread discussing how untouchably cool it is to freeze to death for the sake of a few metres
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Old 15-02-2012, 16:59
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Well, feel free to start that conversation!
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Old 15-02-2012, 17:05
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Good plan, more self-righteous Manics fans is what this world needs
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  #7  
Old 15-02-2012, 17:08
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Now queueing has been associated with those gobby cunts from the No Manifesto premiere, it's an even less cool club to be in...
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Old 15-02-2012, 17:28
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Given that they may have been from here, please refrain from referring to members as cunts
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  #9  
Old 15-02-2012, 17:30
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Quote:
Originally Posted by Temuri View Post
No chuffing chance!!!!


Ok who filled in the o2 Questionaire and said queuing was a typical fan thing?!

This forum was mentioned as well ;-)




Yeah I have access to all that.......
If you've got access to their customer surveys, can you maybe nudge someone at the O2 to reply to my complaint letter about their crappy security? Two months on, I'm still waiting for a reply. I also made a point of mentioning it in my survey response and scored them accordingly
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Old 15-02-2012, 17:42
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I've infrequentlyfound the manics queues especially near to the front to be full of self-righteous people who control the line and feel somewhat god-like to be in that position as if it somehow gets them recognition from the band itself. Now, this has only happened a few times since 2004, twice at Cardiff, once at Birmingham and once at Hammersmith Apollo. I tend to not get into it with any of them because they are there to watch the band they love but some fans seem quite put off by their nature. My experiences only happened when I was looking for someone who said they were near the front and was accosted for moving through people but I had no intention of skipping the line - I just like a chat with my mates if they're at the gigs.
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  #11  
Old 15-02-2012, 17:44
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Quote:
Originally Posted by Abstract Unknown Girl View Post
If you've got access to their customer surveys, can you maybe nudge someone at the O2 to reply to my complaint letter about their crappy security? Two months on, I'm still waiting for a reply. I also made a point of mentioning it in my survey response and scored them accordingly
If the Home Office can't take a complaint about crap staff seriously, it doesn't surprise me to hear the O2 can't either.
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  #12  
Old 15-02-2012, 18:00
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Quote:
Originally Posted by Abstract Unknown Girl View Post
If you've got access to their customer surveys, can you maybe nudge someone at the O2 to reply to my complaint letter about their crappy security? Two months on, I'm still waiting for a reply. I also made a point of mentioning it in my survey response and scored them accordingly
I tried to find a number but it's only Customer Services for Ticketmaster which won't help....

I think you'll have to keep bugging them, security are Wilson James if that helps!
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  #13  
Old 15-02-2012, 18:19
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Quote:
Originally Posted by Temuri View Post
I tried to find a number but it's only Customer Services for Ticketmaster which won't help....

I think you'll have to keep bugging them, security are Wilson James if that helps!
http://www.wilsonjames.co.uk/security
security@wilsonjames.co.uk

<ETA>
Quote:
A positive customer experience is very important to us. For this reason, all our staff are highly trained in customer service skills. We develop bespoke training programmes to meet the individual requriements of each front-of-house role, which guarantees that every interaction with a member of the Wilson James team is memorable.
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  #14  
Old 15-02-2012, 19:34
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Quote:
Originally Posted by Temuri View Post
I tried to find a number but it's only Customer Services for Ticketmaster which won't help....

I think you'll have to keep bugging them, security are Wilson James if that helps!
Quote:
Originally Posted by Finn View Post
http://www.wilsonjames.co.uk/security
security@wilsonjames.co.uk

<ETA>
Quote:
A positive customer experience is very important to us. For this reason, all our staff are highly trained in customer service skills. We develop bespoke training programmes to meet the individual requriements of each front-of-house role, which guarantees that every interaction with a member of the Wilson James team is memorable.

Thanks for the tip-off Temuri and thanks for that info, Finn! I feel like I've been banging my head against a brick wall up until now, so I'll give them a try too. Also massive LOL at that statement...yes it certainly was a 'memorable' experience with some of their employees, just not for the right reasons.
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  #15  
Old 15-02-2012, 19:48
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Queueing near the front is ok, people near the front are nice people too, people near the back are nice people aswell.
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