Q Magazine edition of National Treasures

[m0drnmoonlight]

Originally Posted by Mayhew

Right I gave them a call. The man said that there was originally a stock issue, but that has been resolved and it's just a matter of waiting for my order to be processed. And that I should wait 28 days from the original payment date (in my case 7th) and was told to ring them up if it's not here by the end of the month.

Still it's pretty shit this service, but at least I have A BIT more information on this.

Overseas always takes forever to ship, so I'll give them the benefit of the doubt here. I'll email by November 1st if there's nothing though.

[cricri]

I'd wait 473740 months for the shipping to get here, but the fact that they won't charge me is pretty stressful

[Aestivate]

Consumers have a ‘cooling-off period’ of seven working days in which they can cancel the contract without penalty. The period commences on the date of receipt of the goods or, in the case of services, the day on which the consumer agreed to proceed with the contract (Consumer Protection - Distance Selling Regulations 2000)


So you are within your right to cancel your order within 7 days of receipt. That said I think they only have to refund the value without postage and you'd probably have to pay the cost of postage back to them.

I reckon your best bet is to keep hold of the second copy for a while and then flog it on ebay at a modest profit. Though I can see it being a bit like the Underdogs 7" !!!!!

[Abstract Unknown Girl]

The money came out of my account on the 10th, so if you take into account the weekend, that's not that long really. And given the fact they e-mailed me about my order rather than the other way round, I'm not too worried yet. It does sound like they're really disorganised though if everyone's been having problems.

[helapplin]

I had a credit card statement this morning and my payment was taken on 5th October! I guess it's comforting knowing that nobody has yet received one meaning that we all probably will.....eventually. Hope so anyway... I went to WHS in Bristol yesterday and they had none!

[deadmartyr]

Originally Posted by helapplin

I had a credit card statement this morning and my payment was taken on 5th October! I guess it's comforting knowing that nobody has yet received one meaning that we all probably will.....eventually. Hope so anyway... I went to WHS in Bristol yesterday and they had none!

I ordered mine online and have unsurprisingly not received it either.

I went to pick up a copy at WH Smiths in Cribbs Causeway last night - there were about 4 or 5 copies left.

[Rita's Bunches]

Originally Posted by deadmartyr

I ordered mine online and have unsurprisingly not received it either.

I went to pick up a copy at WH Smiths in Cribbs Causeway last night - there were about 4 or 5 copies left.

There are still a few left in the WH Smiths in Bath

[sculptureofabloke]

Still no sign of any deliveries? There were a few copies in Hull yesterday, picked one up to be on the safe side.

[Porco]

WH Smith must be pleased that Bauer/Q/whoever are so lacklustre at fulfilling a simple web order... makes you wonder if it wasn't planned this way from the start....?!

[slatex]

Originally Posted by Porco

WH Smith must be pleased that Bauer/Q/whoever are so lacklustre at fulfilling a simple web order... makes you wonder if it wasn't planned this way from the start....?!

Record label, management & band should take some responsibility too. Who is making these decisions of distribution/timing etc? Have they just left it to Q? Nicky has already said the band had no choice in the tracklisting of these 'selected singles'..

Why should fans bother buying a product if the artist doesn't give a fuck? It's not as if they've had to write a new album in preparation for it.

As I said 10 years ago when the first greatest hits rumours were rife:

Money for old rope.

[hummingbird]

depends what their contract is. A lot of bands don't have full say on releases..publishing or copyright or whatever belongs to the record company

[napnet86_]

I phoned them up yesterday after checking my bank account and not seeing anything taken off and after getting the "oh we're processing the orders now so it shouldn't take long", the woman I spoke eventually agreed to cancelled my order, so I went into Glasgow city centre this morning and got one. For anyone wondering, the Argyle Street branch of WH Smiths had plenty in stock, and the person who served me commented on how popular it'd been, so I told her about the shambles with the online ordering and she seemed to understand why.

[Bad_Ambassador]

Originally Posted by helapplin

I had a credit card statement this morning and my payment was taken on 5th October! I guess it's comforting knowing that nobody has yet received one meaning that we all probably will.....eventually. Hope so anyway... I went to WHS in Bristol yesterday and they had none!

They had loads on Saturday. They were on one side of the big newspaper stand just in from the right hand door way. There was a stand by the till too, but this only had one copy on it.

[The Gutless Wonder]

I haven't been back in my local one yet. Might check it out tomorrow to see how many are still left!

[helapplin]

Originally Posted by Bad_Ambassador

They had loads on Saturday. They were on one side of the big newspaper stand just in from the right hand door way. There was a stand by the till too, but this only had one copy on it.

I'm pretty sure I didn't miss them I searched all round by the doors a few times!
ah well either they sold out or were proper hidden away which is probably a good thing as I'd have ended up with 2 when the pre-order does finally arrive....my only worry now is whether they send them properly packaged i won't be happy with any bent corners!!